Multi-agent teamwork is a critical capability in a large number of applications.
Yet, despite the considerable progress in teamwork research, the challenge of
intra-team conflict resolution has remained largely unaddressed. This chapter
presents a system called CONSA, to resolve conflicts using argumentation-based
negotiations. The key insight in CONSA(COllaborative Negotiation System
based on Argumentation) is to fully exploit the benefits of argumentation in a
team setting. Thus, CONSA casts conflict resolution as a team problem, so that
the recent advances in teamwork can be fully brought to bear during conflict
resolution to improve argumentation flexibility. Furthermore, since teamwork
conflicts often involve past teamwork, recently developed teamwork models can
be exploited to provide agents with reusable argumentation knowledge. Additionally, CONSA also includes argumentation strategies geared towards benefiting the team rather than the individual, and techniques to reduce argumentation
overhead. We present detailed algorithms used in CONSA and shows a detailed
trace from CONSA’s implementations.